Marcel Rapold
ICT Project Lead | AI Product & Platform | EMBA
Technology must be efficient, sustainable, and decentralized.Digitalization is not a goal – it’s the lever for real transformation.I design and execute high-impact IT projects with speed, precision, and foresight. From public transport to Bitcoin & Lightning: I build systems that perform.
Professional Experience
Jan 2022 - Present
Jan 2022 - Present
ICT Project Lead | AI Product & Platform
Jan 2022 - Present
Zürcher Verkehrsverbund (ZVV)
- ICT project lead for AI product and platform initiatives: Leading strategic AI initiatives and platform development.
- Digital platform ownership: End-to-end operation and evolution of zvv.ch as a central customer interface, including IT architecture, hosting, and test management.
- Digitalization & app ecosystem: Co-responsible for the web and mobile portfolio. Built new services to improve customer experience.
- Ticket shop & digital channels: Ensured interoperability between the ticket shop and digital channels and contributed to account roadmap and frontend topics.
- AI-driven automation: Designed and implemented AI workflows to optimize internal processes.
- MVPs & POCs: Designed and delivered scalable low-code solutions (Dev/Ops) for internal workflows and customer touchpoints.
- SPOC for external partners: Central contact for development vendors, quality assurance, and coordination.
Jun 2016 - Dec 2021
Jun 2016 - Dec 2021
Application Manager | Product Owner
Jun 2016 - Dec 2021
Zürcher Verkehrsverbund (ZVV)
- Business-IT alignment to synchronize process and service management.
- Implemented strategic requirements across IT risk, security, and architecture management.
- Stakeholder management to improve communication workflows.
- Operation and continuous development of zvv.ch (Product Owner role).
- eTicketing: Technical project leadership, architecture, security, and operations.
2018 - Present
2018 - Present
Co-Founder | Information Officer
2018 - Present
ΛLPA.one – Bitcoin at Core ⚡ Lightning at Heart
- Specialized in Bitcoin and Lightning Network services.
- Lightning Network node deployment and payment systems.
- Custom Lightning workflows for seamless digital transactions.
May 2025
May 2025
Lecturer - Bitcoin & Lightning Network
May 2025
HWZ University of Applied Sciences Zurich
Lecturer for the Lightning Network module in Europe’s first Bitcoin-only executive program (CAS Bitcoin Economy). Topics: scaling, instant payments, wallets, nodes, and routing markets.
Nov 2023 - Oct 2024
Nov 2023 - Oct 2024
Board Member
Nov 2023 - Oct 2024
Bitcoin Association Switzerland
Promoted Bitcoin adoption, public communication, regulatory positioning, and media collaboration to strengthen the Swiss Bitcoin ecosystem.
Jan 2019 - Dec 2021
Jan 2019 - Dec 2021
Consultant for Digital Innovation
Jan 2019 - Dec 2021
Tele Locher
Planned and delivered digital multi-channel strategies, including smart-home integration and ICT multimedia solutions for business clients.
Jan 2014 - Apr 2016
Jan 2014 - Apr 2016
Head of Web Development
Jan 2014 - Apr 2016
WebComTV
- Project management (Agile/Waterfall).
- Requirements engineering and business analysis.
- Full-stack development (HTML5, PHP, SQL, CMS).
Jun 2010 - Dec 2013
Jun 2010 - Dec 2013
Application Developer
Jun 2010 - Dec 2013
Signorell GmbH
- Developed websites, iPad apps, and Facebook applications.
- Digital imaging technician: ensured data security and integrity on film sets.
- Technical planning and integration of live streaming solutions.
- Infrastructure: NAS/SAN backup solutions and tape library management.
Jan 2007 - Jun 2010
Jan 2007 - Jun 2010
Service Center Manager
Jan 2007 - Jun 2010
Tele Locher
- IT consulting and support for enterprise clients.
- Server configuration (Wintel, Linux) and network planning.
- Corporate design across web and print.
May 2007 - Aug 2008
May 2007 - Aug 2008
Service & Support Agent
May 2007 - Aug 2008
Mister Q AG
Application and system support (Windows/Mac), including hardware maintenance.
Education
Executive Master of Business Administration in Management
Oct 2024 - May 2025HWZ University of Applied Sciences
Zurich, Switzerland
Focus: Strategic Management, Leadership & Digital Transformation
International Management Program
Mar 2025University of Virginia Darden School of Business
Charlottesville, VA, USA
Executive education module
MAS in Digital Business
Jan 2018 - Oct 2021HWZ University of Applied Sciences
Zurich, Switzerland
Master of Advanced Studies
CAS Digital Finance
2019HWZ University of Applied Sciences
Zurich, Switzerland
Certificate of Advanced Studies
CAS Disruptive Technologies
2019HWZ University of Applied Sciences
Zurich, Switzerland
Certificate of Advanced Studies
CAS Digital Leadership
2018 - 2019HWZ University of Applied Sciences
Zurich, Switzerland
Certificate of Advanced Studies
Advanced Federal Diploma of Higher Education in Business Information Technology
2013 - 2016IFA College of Professional Education
Zurich, Switzerland
Professional Bachelor ODEC (Higher Professional Education)
Federal VET Diploma in Information Technology (EFZ), Application Development
2010 - 2013WISS Schools for Economy and Computer Science
Zurich, Switzerland
Specialization in application development